Australia Post Phone Numbers and Emails

Customer Service:

  • +6 138 847 9045
  • +6 113 7678

Accounting/ Billing:

  • +6 113 1118
    Business credit accounts


  • +61 130 036 3992
    Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Australia Post Contact Information

Australia Post Website:

Australia Post Help Center:

Corporate Office Address:

Australia Post
111 Bourke St,
Melbourne, Victoria 3000
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Australia Post Rating Based on 2 Reviews

Rating details

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Delivery Service
Tracking Tool
Exchange, Refund and Cancellation Policy
Privacy and Data Security

Rating stats

Rating trend

Summary of Australia Post Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Australia Post Customer Service?

Shipping and Delivery Question:

  • “Half of my parcel turned up yesterday and want to know where is the other half”
  • “Package delivery”
  • “Tracking Police report”

Product/ Service Question:

  • “Damage”

Request for Information Question:

  • “Need help with my bills”

Return/ Replace Question:

  • “For a return”

Payments and Charges Question:

  • “Want to know about prepaid waybill”

Other Question:

  • “Delayed letter”
  • “I want my parcel”
  • “Customer enquiry lodged”


Australia Post Pros and Cons

Pros: Negative

Cons: Having no choice on mail delivery

Australia Post reviews and complaints

Australia Post is ranked 4 out of 116 in Post category

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