Australia Post Phone Numbers and Emails

Customer Service:

  • +6 138 847 9045
  • +6 113 7678

Accounting/ Billing:

  • +6 113 1118
    Business credit accounts

Legal:

  • +61 130 036 3992
    Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Australia Post Contact Information

Australia Post Website:

Australia Post Help Center:

Corporate Office Address:

Australia Post
111 Bourke St,
Melbourne, Victoria 3000
Australia
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Australia Post Rating Based on 2 Reviews

Rating details

2.2
more details
Delivery Service
Tracking Tool
Exchange, Refund and Cancellation Policy
Privacy and Data Security

Rating stats

Rating trend

Summary of Australia Post Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Australia Post Customer Service?

Shipping and Delivery Question:

  • “Half of my parcel turned up yesterday and want to know where is the other half”
  • “Package delivery”
  • “Tracking Police report”

Product/ Service Question:

  • “Damage”

Request for Information Question:

  • “Need help with my bills”

Return/ Replace Question:

  • “For a return”

Payments and Charges Question:

  • “Want to know about prepaid waybill”

Other Question:

  • “Delayed letter”
  • “I want my parcel”
  • “Customer enquiry lodged”

About

Australia Post Pros and Cons

Pros: Negative

Cons: Having no choice on mail delivery

Australia Post reviews and complaints

Australia Post is ranked 4 out of 116 in Post category

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